Skip to content
Malt logo
Malt26 open roles

Client Engagement Specialist

HybridParisPosted

From Malt's careers page

Updated

🪐 Discover our galaxy
Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:
- A diverse team of 600 Malters across 6 European countries
- A culture that champions equality (50% of our Comex are women) and inclusive growth
- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
- A mission to give everyone the freedom to work differently
Ready to help shape the future of work? Your next chapter starts here! 🪐
At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

About the role:

Client Engagement team is an international Sales team responsible for closing transactional inbound project opportunities coming from companies without contract with Malt, on both Enterprise and SMB segments

As our future International Client Engagement Specialist, you’ll be in charge of all companies located outside of France, with a strong focus on Germany (but also UK, Spain etc...)

Key responsibilities ✨

  • Generate Revenue from Inbound volume
  • Select most promising projects among high volume of inbounds received on Malt
  • Challenge and refine the project briefs expressed by clients,  identify best-fit profiles and close successfully projects posted on Malt 
  • Detect potential from most promising companies
  • Ask discovery questions to assess potential of companies and transfer most promising ones to Account Executives 
  • Boost Clients autonomy on the platform
  • Support clients towards more autonomy on the platform
  • Work with Malt Product team to escalate client feedback and improve client experience on Malt.

About you 🧑‍🚀

  • B2B Experience: a first experience in B2B sales, account development, or client engagement.

  • Language Skills: Native or C2 operational fluency in both German and English. French is a plus. 

  • Pipeline Rigor: Strong organization to manage high-volume pipelines, fast follow-ups, and precise context-switching across markets.

  • Consultative Mindset: Ability to run discovery conversations, identify client pain points, and uncover expansion potential.

  • Team Spirit: Energy, humility, and a collaborative mindset tailored for a fast-paced scale-up.

    • This Role Is For You If...

  • You thrive on turning high-volume inbound interest into fast, measurable revenue.

  • You enjoy spotting hidden expansion opportunities and educating clients on modern talent strategies.

  • You prefer testing, iterating, and taking ownership over following a rigid playbook.

How to join the mission? 🚀

  • First call with our Talent Acquisition team to better understand your background and aspirations (30-45 minutes).

  • Interview with your future manager to delve into your experience and the specifics of the role (45-60 minutes).

  • A business case, which will be evaluated to assess your specific skills

  • Final interview with a C-level executive to discuss Malt’s long-term vision.

Malt is the perfect space to thrive personally and professionally 💫
- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris
- Equity: Every Malter is entitled to stock options 
- Lunch vouchers (legal benefit): €9/day on your Swile card
- Transportation (legal benefit): 50% reimbursement (any type of transport)
- Healthcare insurance (legal benefit) 
- RTT: From 8 to 12 days off per year
- Sports: Company participation to a Gymlib (Wellpass) membership
- Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave
- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
- Remote work: Hybrid policy balancing on-site and home office
- Team building events organized every year
Ready? Get your ticket to Malt 🪐 
At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.
Your profile may be subject to background screening. For more information see our candidate privacy policy.

Similar roles

All customer success and support roles
Handshake logo

Enterprise Implementation Manager

HandshakeRemote · San Francisco, CA$140k–175k / yr
Mentimeter logo

Account Manager

MentimeterOn-site · Toronto
Grow Therapy logo

Specialist I, Client Support

Grow TherapyRemote · Worldwide$20–24 / hr
Apply for this role (opens in a new tab)