Engineering Manager - Cx App Foundations

About the Team

Cx App Foundations is a platform organisation within our global Cx organisation. It provides shared consumer foundations and platform capabilities used by engineering teams across Wolt, DoorDash, and Deliveroo. Within this organisation, the Velocity team owns the paved road for consumer app development across mobile and web: shared SDKs and client foundations, integration patterns and multi-brand customisation, migration playbooks and reference implementations, and developer tooling that makes building on shared foundations fast and safe. Our mission is to reduce the cost, time, and risk of building consumer experiences across platforms and brands. Product teams own customer-facing experiences; our job is to make sure they can spend their time on delivering delightful experiences. The team is AI-native: AI is a default part of how we design, build, and ship software.

About the Role

As the Engineering Manager, you will lead a team of experienced engineers across mobile and web, collaborating closely with product teams, design, and adjacent platform organisations across three brands. Your primary responsibility will be owning the team's roadmap and delivery of shared client foundations, and driving their adoption across the organisation, so that product teams ship delightful customer experiences without rebuilding the foundations under them. You will be a key player in keeping the team's operating model healthy: clear intake from stakeholders, predictable delivery, and support expectations that keep the platform from drifting into a general escalation queue. You will also guide architectural and system design decisions with your tech leads. You will stay hands-on: contributing code, reviews, and prototypes alongside the team is part of the job. This role is ideal for a leader who has run platforms, SDKs, or shared services for other engineering teams, communicates clearly across brands and time zones, and wants their impact measured through what other teams achieve with the foundations you ship.
Location: London, UK. This is a hybrid role, with 3 days a week in the office.

What you'll be doing

• Own the platform roadmap - the shared SDKs, client foundations, and developer tooling the team ships - and sequence it against the migration and adoption goals of the three brands
• Drive adoption of the shared foundations by partnering with product teams, running onboarding and rollout support, and making the supported path the easiest path
• Lead, coach, and grow experienced mobile and web engineers, keeping growth conversations, calibration, and feedback loops running
• Keep the team's operating model healthy: clear intake (stakeholder management, shared-platform, product-specific, or exception work), supported capabilities with entry criteria and support expectations, and predictable delivery
• Guide architectural and system design decisions for client foundations that three brands and multiple app platforms depend on
• Stay hands-on by contributing code and reviews alongside the team, and champion AI-native development practices
• Grow the team through hiring

What You’ll Need to Thrive

• You have 3+ years of experience managing engineers, including a team with senior engineers
• You have a solid background (5+ years) in mobile or web engineering, with enough technical depth to hold your own in architecture discussions about client foundations
• You use AI tooling fluently in your day-to-day work and stay close to the code
• You have run a platform, SDK, or shared service that other teams depend on, and know how to treat internal customers as customers
• You work across boundaries naturally: product teams, design, other platform organisations, data/analytics and stakeholders in other locations and time zones
• You hold a high bar for engineering quality and can navigate production incidents and release tradeoffs with calm structure

Why Join Us?

At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.

🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.

🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.

🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.

💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.